Terms and Conditions MB66 – The Complete Guide for All Players

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and mb66 ("Platform", "We", "Company") operating the official website at mb66.lc along with all related mobile app services and digital products.

Mb66 operates as an online gaming platform offering a wide range of game categories including Live Casino, Slot Games, Fish Shooting Games, Sports Betting, and table games. All services are provided subject to the Terms stated herein.

This document should be read together with Privacy Policy and Responsible Gaming Policy which together form part of the comprehensive agreement between you and MB66.

To register and use mb66's services, you must fully meet the following eligibility requirements:

• At least 18 years old on the date of registration.
• Register under your own name using accurate, truthful, and up-to-date information.
• Not holding more than one active account on the mb66 platform under any circumstances.
• Not on any self-exclusion list or gaming ban list of any relevant authority.
• Use only your own personal funds and not money from any unauthorised or suspicious source.

Mb66 reserves the right to reject registration applications or close existing accounts without providing a reason where there are reasonable grounds to do so, including but not limited to suspected fraud or violations of these Terms.

Each player is fully responsible for all activity that takes place within their account, including all bets, financial transactions, and communications made through that account.

• Your account password must be kept confidential and must not be shared with anyone, including family members or friends.
• Mb66 will never ask for your password via email, Live Chat, or any other channel.
• Any suspicious activity or unauthorised access to your account must be reported to the mb66 support team immediately.
• Players are strictly prohibited from transferring, selling, or lending their account to any other party.
• Accounts inactive for more than 12 consecutive months may be subject to a monthly maintenance fee or closure at mb66's discretion.

If you forget your password, use the "Forgot Password" function available on the Login to securely reset your password via your registered email.

Mb66 supports a wide range of popular deposit and withdrawal methods in Malaysia, including online bank transfers, Touch 'n Go eWallet, GrabPay, and other approved digital payment methods. All transactions are protected by 256-bit SSL encryption.

Deposit:

• The minimum deposit amount is RM10 for most payment methods.
• Deposits are processed automatically in under a minute once payment is confirmed by the provider.
• Mb66 does not charge any processing fees on player deposits.
• All deposits must originate from a legitimate source and be made in the same name as the registered account holder.

Withdrawal:

• Withdrawal requests are processed within 15 to 60 minutes upon completion of review, subject to all applicable wagering requirements being met.
• Mb66 reserves the right to request additional verification before processing any withdrawal for fraud prevention purposes.
• The withdrawal method must match the deposit method used, unless specifically approved by the mb66 finance team.
• Withdrawals to third-party accounts are not permitted under any circumstances.

Mb66 offers a variety of bonuses and promotions from time to time to reward our new and loyal players. Each bonus is subject to a wagering requirement and specific terms clearly stated on the relevant promotions page.

• The welcome bonus may only be claimed once by each eligible new player.
• Bonus wagering requirements must be completed within the specified time frame, typically between 7 and 30 days depending on the promotion type.
• Only one bonus may be activated at a time unless otherwise stated in the relevant promotion's terms.
• Mb66 reserves the right to void bonuses and associated wins if any abuse or attempt to manipulate the promotions system is detected.
• Playing solely with bonus balance (without any personal deposit) is not permitted and such accounts may be suspended.
• All mb66 decisions regarding bonus eligibility are final.

All games on the mb66 platform operate using a Random Number Generator (RNG) system that has been verified and audited by independent international bodies, ensuring every game outcome is entirely random and cannot be influenced by any party.

• Settled game results are final and cannot be appealed unless there is clear evidence of a technical failure that caused a system error.
• In the event of a technical disruption during an active game, mb66 will make a fair decision based on system records and game logs.
• The use of any automated software, bots, artificial intelligence tools, or any other method to gain an unfair advantage is strictly prohibited.
• Players are strictly prohibited from communicating or colluding with other players to manipulate game outcomes in any multiplayer game.
• The RTP (Return to Player) rate for each slot and casino game is available for review and has been independently verified.

In the event of a dispute regarding a game outcome, players may contact the mb66 support team with the game session number and exact time of the incident. All complaints will be investigated within 72 business hours.

Mb66 is committed to maintaining a safe, respectful, and harassment-free gaming environment. All players are expected to conduct themselves with courtesy when interacting on our platform.

The following are strictly prohibited and may result in account suspension or closure without notice:

• Use of abusive, threatening, or offensive language towards mb66 staff or other players.
• Attempting to hack, breach, or disrupt mb66's systems and infrastructure.
• Spreading false or misleading information about mb66 on any platform.
• Identity fraud or use of another person's personal information without consent.
• Using multiple accounts to obtain additional bonuses or circumvent wagering limits.
• Any money laundering activity or financing of illegal activities through the mb66 platform.

Mb66 takes the protection of your personal data seriously. Information you provide during registration and platform use is collected, processed, and stored in accordance with Privacy Policy in detail.

• Your personal data is used solely for account operation, transaction processing, and service improvement purposes.
• Mb66 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
• All data is stored on servers protected by industry-grade encryption and accessible only to authorised personnel.
• You have the right to request a copy of your personal data held by mb66 at any time.

For more information on how we handle your personal data, please refer to mb66 Privacy Policy in full.

Mb66 makes every effort to ensure uninterrupted platform operation, but cannot guarantee 100% service availability at all times. To the extent permitted by applicable law:

• Mb66 is not liable for any loss or damage arising from technical disruptions, server failures, or factors beyond our control, including third-party network outages.
• Mb66 does not guarantee that the service will be free from errors or viruses, and players are responsible for taking their own device protection measures.
• Players use the mb66 platform at their own risk, and mb66 shall not be held liable for any in-game losses that are a natural result of fair gameplay.
• Any liability claim against mb66 is limited to the amount deposited by the player within the 30 days prior to the claim being made.

Mb66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we endeavour to inform players of any significant changes through:

• Notices on the mb66 website homepage.
• Email notifications to all registered players.
• In-account notifications while logged in.

Continued use of the mb66 platform after any amendment takes effect constitutes your acceptance of the updated terms. If you disagree with the changes, you have the right to close your account and claim any remaining balance before the new terms come into force.

The date of the latest amendment will always be displayed at the top of this document for your reference.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the mb66 team is available to assist you at any time through the following channels:

• Live Chat: Available 24/7 directly on the mb66 platform — the fastest way to get help.
• Email: [email protected] – response within 24 business hours.
• FAQ: Visit the FAQ us for answers to the most frequently asked questions.

The mb66 support team operates fully in Bahasa Melayu and is ready to help you understand any part of these Terms more clearly. Your satisfaction and comfort are our top priority.